Profiles and Accounts
How do I get a login for the our learning site?
For information on the enrollment process in your country or office, please contact your local registrar or HR manager. Global Service Center (GSC) staff should contact the Global HR Learning & Talent Development team at learning@fh.org
I forgot my password, how can I reset it?
Visit the Courses page, and click Reset Password on the right. An email will be sent to you with a new password.
How can I change my password?
After logging in, click on the User Profile button on the top right corner (the icon of a person), this will give you options to change your personal settings including your password.
How can I edit my profile information?
After logging in, click on the User Profile button on the top right corner (the icon of a person), click on the My Profile tab and update your profile information.
Courses
How do I enroll in an eLearning course?
To enroll in an eLearning course, you must have approval from your supervisor. Once you are logged in, click on the Learning Center tab, you will then see a link to browse or search course. Click on the course you would like to register for it will show an Enroll button that you can use to register for the course. A notification will be sent to the Registrars (learning@fh.org) and you will be enrolled in your course. Please allow up to 48 hours for enrollment. You will be notified by email once you are enrolled.
How long do the courses take?
This information is available for some courses but not all. When you click on the course, if the information is available, it will be shown on the enrollment page. Times vary from course to course, but all are flexible in that you can return to where you last left off and move at your own personal pace. Some courses provided will insist that you move at a certain pace, but all this information will be given to you when you open the course details. Most courses can be completed in 1-2 hours.
Can I resume a course where I left off?
Many courses offer the option to save your location within a course and return to it later. If you wish to resume a course later on, click the Bookmark icon within a course and your current location will be saved. The next time you login and access that course, you will be returned to your bookmarked location.